.png){kind=logo}
NFC Card Terms & Conditions
By proceeding with an NFC card order, you agree to the following Terms & Conditions.
1. Acceptance of Terms
By confirming your NFC card order, you acknowledge and accept these Terms & Conditions in full.
2. Client Responsibilities
2.1 Design Approval
The client is responsible for ensuring that all artwork, spelling, contact details, and design instructions are correct before final approval.
2.2 Clear Communication
Please ensure your design request is clearly communicated to your account manager. CloudCard will not be held responsible for misunderstandings resulting from unclear or incomplete instructions.
2.3 Post-Approval Changes
If changes are requested after initial approval and production has commenced, these may incur additional charges.
One reasonable amendment may be accommodated at CloudCard’s discretion. Thereafter, further changes will be chargeable.
2.4 Link & Profile Accuracy
The client is responsible for ensuring that the correct URL, profile, or digital business card link is provided before programming the NFC card.
3. Client Negligence & Misuse
CloudCard will not be liable for damage, malfunction, or non-performance resulting from:
- Physical damage (bending, cracking, scratching, exposure to extreme heat or water)
- Tampering, reprogramming, or third-party modification of the NFC chip
- Improper storage or handling
- Use of incompatible or unsupported devices
Normal wear and tear is expected over time and does not constitute a defect.
4. Device Compatibility
NFC functionality depends on the end user’s smartphone supporting NFC technology and having NFC enabled.
CloudCard is not responsible for incompatibility with older or unsupported devices.
5. Returns & Refund Policy
5.1 Custom Products
All NFC cards are custom-made and programmed specifically for the client. As such, they are non-refundable once production has commenced.
5.2 Manufacturing Defects
If a card is defective due to a manufacturing fault, the client must notify CloudCard within 7 days of delivery.
Verified defects will qualify for replacement at no additional cost.
5.3 Incorrect Orders
CloudCard is not responsible for errors in content, spelling, or design that were approved by the client prior to production.
5.4 Delivery
All NFC card orders are delivered within 3–5 business days from the date of artwork approval. Delivery timelines may vary. Clients are encouraged to confirm expected delivery dates with their CloudCard consultant.
6. Limitation of Liability
CloudCard’s liability is limited strictly to the replacement of defective NFC cards where applicable.
Under no circumstances shall CloudCard be liable for indirect, incidental, or consequential damages arising from the use of the NFC card.