NFC card delivery times

How long NFC cards take to arrive, how they're delivered and what to do if there's a problem.

On this page

Once you’ve approved your design proof, NFC cards are usually delivered within 3 to 5 working days anywhere in South Africa.

How delivery works

  1. CloudCard confirms your order and emails you a design proof.
  2. You approve the proof. Production starts after this, not when you first order, so approve it quickly to avoid delays.
  3. Your cards are made and sent by The Courier Guy.
  4. Delivery takes 3 to 5 working days across South Africa. Working days are Monday to Friday, excluding public holidays.

Orders that take longer

  • Large or custom orders take longer to produce. CloudCard will let you know the expected timing.
  • International delivery is available on request. Contact support before you order to arrange it.

When your cards arrive

Check your cards as soon as they arrive:

  • Make sure they match the proof you approved.
  • Tap each card against your phone to check it opens the right person’s card.

If anything is damaged or doesn’t match the approved proof, report it to CloudCard within 7 days of delivery. See Return or replace an NFC card.

Still stuck?

Send us a message and we'll know which article you were reading. Or email [email protected].

Contact support