Account & Security
Sign in, passwords, two-factor authentication, Microsoft sign-in and deleting your account.
Signing in
Passwords and verification
- Reset a forgotten passwordGet a password reset link by email and choose a new CloudCard password.
- Change your passwordChange your CloudCard password from the dashboard, or set a new one after an admin gives you a temporary password.
- Two-factor authenticationAdd an emailed 6-digit code to your sign-in so no one can get in with your password alone.
- Verify your email addressWhy CloudCard asks you to confirm your email, and how to get a new verification link.
Your account and privacy
- Delete your accountPermanently delete your CloudCard account and cards, what's kept, and what happens to your organisation.
- Restore a deleted accountChanged your mind after deleting your CloudCard account? You have 14 days to ask for it back.
- Access, correct or delete your personal dataYour rights over the personal data CloudCard holds about you, and how to use them.
Can't find what you need?
Our support team is available Monday to Friday, 08:00–17:00 (SAST).